Privacy Policy

Privacy Overview

In practical terms, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. In practical terms, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Collection and Business Purposes

For customer assurance, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. In practical terms, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

Consumer Privacy Rights

For eligible requests, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. In practical terms, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. For customer assurance, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Google Advertising and Measurement

As part of this policy, cookie and similar technologies support essential functions, preferences, analytics, fraud prevention, Google Ads, Remarketing, and Conversion Tracking. To keep expectations transparent, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Protection and Contact

As a service commitment, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. For clarity, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. Consistent with these terms, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexcrld.shop
Phone: (605) 486-4460
Physical and return address: 740 Franklin St, Rapid City, South Dakota 57701, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)