Payment Policy

About Credit/Debit Card

Consistent with these terms, supported card brands are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. For clarity, checkout presents the payment options currently available for the order.

Payment Processing

For eligible requests, all product prices, shipping charges, discounts, and order totals are stated and settled in USD. Consistent with these terms, banks and processors may perform authorization, address, or fraud checks before approving a payment.

Security and Failed Payments

As part of this policy, sensitive card data is processed by approved payment services used at checkout. Where applicable, if payment is declined, confirmation does not occur until a valid authorization is completed.

Tax and Refund Treatment

For clarity, applicable Taxes are assessed according to law, and no blanket tax exemption is offered. For clarity, a refund approved under the Refund Policy is sent to the original payment method within 5–10 business days.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexcrld.shop
Phone: (605) 486-4460
Physical and return address: 740 Franklin St, Rapid City, South Dakota 57701, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)